We want you to be totally satisfied with your order, however we understand if a product doesn't work out and want to make sure the return is as painless as possible.
You may return product within 30 days from the ship date, for a refund on the purchase price, minus shipping & handling, and other discounts that may have applied to your original purchase. We cannot take returns on overly used products or products not purchased online at PrettyVulgar.com. Refunds will be credited to the original credit card use for payment. Purchases of gift certificates and sale items cannot be returned for a refund. To return items to PrettyVulgar.com, please follow these steps:
- Contact customer service at 1-877-298-1362 (or +1- 561- 465-8831) to obtain a Return Form.
- Complete the "Return Form" and place it inside the return package. Pack and seal the products you are returning securely (in the original package if possible)
- Affix the Return Label provided to the outside of your return package. We recommend shipping your return with a service that provides tracking and insurance as we are not responsible for any packages lost in transit.
If you purchased a product at one of our Sephora Store Locations or Sephora.com, please return it to the location where it was purchased. Sorry Pretty Birdie, but we can only accept returns of products purchased at PrettyVulgar.com. Please read our Refund Policy for more information.
Please feel free to contact us via email at Inquire@PrettyVulgar.com or by telephone at 1-877-298-1362 (or (561) 465-8831), Monday to Friday (9:00am-5:00pm EST) if you have any questions or need help!