You Spend, We Send


payment options accordion bottom border accepts American Express, MasterCard and Visa. If you are uncomfortable entering your credit card information online, we will happily accept your order by phone. Just give us a ring 1-877-454-7763 or (561) 465-8831

We are available 9AM-5PM, Monday-Friday, EST.

Email is not a secure method of transmitting credit card information, so please do NOT send us any credit card information via an email. Safety first!

safe shopping guarantee accordion bottom border

Have no fear. Pretty Vulgar’s safe shopping is here! We aim to provide you with a safe and convenient online makeup shopping experience. When placing an order online, your information is transmitted using Secure Sockets Layer (SSL) technology, an approved industry standard that is used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption, and data integrity for secure transactions.


One of the ways you can check the security of your connection, take a look at the lower corner of your browser window as you place your order. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https." When entering a new shipping address, you may be prompted to re-enter your credit card information. This procedure is done to ensure the maximum safety for your personal data.


When Will I Receive My Item? accordion bottom border

Please allow up to 12 business days for shipping within the US. Also remember, these are estimates and that your item can come sooner or sometimes later (this is rare, but we cannot control the mistakes made by USPS!) We appreciate your patience.


US SHIPPING METHODS accordion bottom border

Estimated arrival time is based on destination and includes processing and carrier transit time. Please allow up to 3 business days for your order to ship. 

OVERNIGHT/2ND DAY DELIVERY accordion bottom border

Orders must be placed before 1 pm EST to be processed on the same business day. Makeup Delivery time does not include Saturdays, Sundays or Holidays.

HOLIDAY SHIPPING CUTOFF accordion bottom border
All orders must be submitted by 9 AM EST on the dates listed below for delivery by 12/23. Delivery time does not include Saturdays, Sundays or holidays. Delivery dates may be impacted by weather; check with your shipping provider for service impacts.
Delivery Method
2nd Day
Order Cutoff
12/14 9 AM EST
12/20 9 AM EST


We want you to be totally satisfied with your order, however we understand if a product doesn't work out and want to make sure the return is as painless as possible.

ONLINE PURCHASE RETURN accordion bottom border

You may return product within 30 days from the ship date, for a refund on the purchase price, minus shipping & handling, and other discounts that may have applied to your original purchase. We cannot take returns on overly used products or products not purchased online at Refunds will be credited to the original credit card use for payment. Purchases of gift certificates and sale items cannot be returned for a refund. To return items to, please follow these steps:

  1. Contact customer service at 1-877-298-1362 (or +1- 561- 465-8831) to obtain a Return Form. 
  2. Complete the "Return Form" and place it inside the return package. Pack and seal the products you are returning securely (in the original package if possible)
  3. Affix the Return Label provided to the outside of your return package. We recommend shipping your return with a service that provides tracking and insurance as we are not responsible for any packages lost in transit.
IN STORE PURCHASE RETURN accordion bottom border

If you purchased a product at one of our Sephora Store Locations or, please return it to the location where it was purchased. Sorry Pretty Birdie, but we can only accept returns of products purchased at Please read our Refund Policy for more information.

QUESTIONS OR COMMENTS? accordion bottom border

 Please feel free to contact us via email at or by telephone at 1-877-298-1362 (or (561) 465-8831), Monday to Friday (9:00am-5:00pm EST) if you have any questions or need help!